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About Our Factory
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About Pingdu Cluster Lashes Factory

About Our Factory

One factory. One line. One account lead per buyer. Pingdu Cluster Lashes Factory runs the whole cluster lash operation from fiber receiving to carton seal on a single 2,000 m² floor — no sub-contractor touches your order, no middle factory re-ships it.

What You Get
Years
Dedicated line
Floor
2,000 m²
Lashers
100+ trained
Export
40+ countries
Global brands
Supplied worldwide
Fast lead time
From approved sample
Low entry MOQ
Per spec
Full lash supply
One factory
Our Story

How Pingdu Cluster Lashes Factory came to be.

The factory started as a single lashing bench and one developer. The founder came out of the lash extension supply industry and saw what buyers were asking for that nobody was shipping — cluster lashes made like extensions were made, hand-tied, consistent, with the compliance paperwork clipped to every B/L.

Today the operation runs on 2,000 m² of dedicated manufacturing floor with 100+ trained lashers. Every tray that ships from our dock passed through our own fiber desk, our own curl calibration bench, our own QC sampling, our own packing line. No outsource, no middle factory, no reseller markup layered on your cost per set.

The brand name Cluster Lashes® is registered. The factory entity is Pingdu Cluster Lashes Factory. The two together make up the cluster lash manufacturer buyers in 40+ country markets reorder from every month.

Your Team On The Floor

The team on every account.

One contact across every stage — sampling, launch, QC, freight. No ticket queue, no hand-off between departments. These are the people your account routes through.

Jason
Sales & Account Manager
Your contact across sampling, launch, QC, freight. Beijing hours, replies inside two hours during the work day.
Chief Developer
R&D Lead
Signs off every new OEM / ODM spec. Fifteen years in lash fiber development.
QC Lead
Quality Bench
5% batch sampling across cluster count, band straightness, tray face finish.
Export Lead
Logistics & Compliance
Books every freight lane, keeps every certification PDF live and dated.
Factory Certifications

Paperwork Your Customs Asks For

Your customs officer asks for these before the carton clears. We keep each report live, dated and ready to email. Request the PDF, it reaches you the same working day.

FDA
MSDS
ROHS
SGS
CPSR
Cluster Lashes Factory FAQ

Everything Buyers Ask Before The First Order

Scroll for what buyers compare before the first order. Spec, MOQ, lead time, Incoterms, compliance paperwork. Your question not here? Jason answers on WhatsApp inside two hours.

What is the exact factory entity name?+
Pingdu Cluster Lashes Factory. Shandong Province, China. The brand name Cluster Lashes® is registered separately.
How long has the factory been running?+
The dedicated cluster lash line has been operating since early 2015. The founding team came out of lash extension supply.
Can I meet your team in person?+
Walk-ins open any weekday. Our team picks you up from Qingdao Liuting Airport or Pingdu station. Live WhatsApp video tour on request.
Who runs the factory day-to-day?+
Jason as account lead across all buyers. Chief developer across OEM / ODM / Custom spec. QC lead on batch sampling. Export lead on freight and compliance paperwork. One team, no hand-off between departments.
Which payment methods settle an order?+
100% prepayment on every order. T/T wire, PayPal and Wise accepted. Our finance desk issues the proforma invoice with the quote so you confirm bank details before transfer.
Which Incoterms and freight lanes run?+
DHL, FedEx, UPS air express on samples and small orders. Sea LCL on case orders. FCL on 20' or 40' HQ containers. Full Incoterms — EXW, FOB, CIF, CPT, DDP — booked to match your customs flow.
Which certifications sit on file?+
FDA factory registration, MSDS safety data sheet, ROHS material compliance, SGS independent lab test and CPSR for EU markets. Compliance desk sends live PDF the same working day on request.
How does pre-shipment QC run?+
Our QC bench samples 5% of every batch across cluster count, band straightness and tray face finish. Each lot ships with a QC report PDF for sign-off before the carton leaves the dock.
Can I visit the factory in person?+
Walk-ins open any weekday. Our team picks you up from Qingdao Liuting Airport or Pingdu station. Live WhatsApp video tour on request if travel does not fit.
Does the factory grant design exclusivity?+
Yes, on signed ODM contract. Country or region exclusivity attaches to a custom spec against a defined minimum reorder volume and term.
How does reorder scheduling work?+
Our account lead maps the reorder to your sell-through pace, holds priority production slot ahead of peak season and keeps a standing stock buffer for repeat buyers.
Do you ship direct to Amazon FBA?+
Yes. FNSKU barcode label, polybag with suffocation warning, carton size and weight to Amazon shipment spec. Our logistics team ships straight into the FBA receive center on your shipment ID.
What happens if a tray arrives defective?+
Send a defect photo and the batch code printed on the tray base. Our claim desk replaces the defective quantity free on the next shipment.
How does the first order start?+
WhatsApp or email Jason with the brief — brand name, target market, lash category, order volume, timeline. Our account team returns a sample pack, tiered price sheet and a factory video slot by end of the next working day.
Which lash fiber do you run?+
100% Korean-grade PBT synthetic fiber. Vegan, cruelty-free, no mink. Matte or glossy finish. Our fiber desk inspects every batch for curl consistency.
Can one PO mix cluster lash styles?+
Yes. Mixed-SKU wholesale is standard on this line. Pack across the full cluster catalog if the reorder cycle calls for it — MOQ holds per spec at 100 sets, not per PO.
From The Factory

Reading On Cluster Lashes From The Line

Six articles supporting this page. Each one maps to a buyer question that comes up most often in sampling and launch calls.

Related Pages

Keep Exploring The Line

Your mix almost always crosses more than one page. These are the four that pair closest with what you just read.

Talk To Jason

Book A Factory Walk Live On WhatsApp

Jason runs the camera. Fifteen minutes across the floor — weaving bench, QC bench, carton room. Live, unedited, your questions answered as you watch.

WhatsApp Jason Email Jason
jason@clusterlashesfactory.com · +86 185 6266 2895